Frequently Asked Questions

General FAQ’s

Our home base is Memphis, TN. However, we have over 1000 partner agents across the U.S that have been through our interview process with backgrounds checked, who are ready to work with you on the sell or purchase of your home. We call our agents ‘real estate ninjas’ – vetting them and making sure they are top producers in your local area. Front Door is ready to help you save time and money. Feel free to recommend friends local or nationwide looking to sell or buy their home. The biggest compliment we can get is a referral.

Categories: All, General

We are building our network of affiliates now. Currently, you can apply to get pre-approved or request a home warranty. Soon you will be able to order additional affiliate services right from our website, including home inspections, home warranties, real estate attorneys and much more.

If you are an affiliate, please contact us to apply.

Categories: All, General

Front Door’s real estate ninjas are all vetted before they are matched with any of our clients. We make sure they have sold multiple properties in your area, are knowledgeable and have good reviews. All of the agent’s contact information will be automatically populated to you once you have completed your profile. You can expect to be matched with your agent within minutes and hearing from them within 24hrs of finalizing your account. If for some reason you do not like your real estate ninja you be re-matched or cancel, with no additional fees.

Categories: All, General

No. You never sign a contract with FrontDoor. We are an online marketplace and our job is to connect you with a great agent who follows our guidelines. You may sign a contract with your real estate ninja when you make an offer or list a home. Typically, contracts are on a 3 month to 6 month agreement.

Categories: All, General

You can work with our partner agents at any time as long as you are not currently restricted by an agency agreement with another agent. If you already signed an agency agreement with another agent, you may cancel it or wait for it to expire but we cannot step on their toes.

Categories: All, General

You will not be charged if you cancel a service before the agent begins working. You may cancel or terminate the listing agreement at anytime during the sell. However, if you have accepted an offer with a ready willing and able buyer and you decide you do not want to sell for no apparent reason – you, the seller, are still liable for the flat $2500 fee and could possibly be held liable for the buyer agent commission.

Categories: All, General

There are separate closing cost fees that can occur from home inspectors, appraisers, loan fees, real estate attorneys, title companies, etc. These fees are not included in the real estate agent service fees. Paying various closing costs will occur rather or not you use Front Door.

Categories: All, General

Our goal this year is to automate the home selling and buying process like never before, saving over 10M in real estate commission fees.

Categories: All, General

Front Door was founded in the summer of 2015 on the principle of building wealth for consumers and battling inefficiency in the real estate industry. We are a pro-consumer, pro-agent platform.

Categories: All, General

For sellers, simply create your free account and tell us some details regarding your home. You will then be matched with a qualified real estate agent, who is local to your area and ready to sell your home for a flat $2500 fee that is paid at closing. Your dashboard will include all your agent’s information, the listing agreement, copy of MLS printout and inform you of what stage of the home selling process you are in. You will have additional professional services at your fingertips as well. All complimentary with your free account.

For buyers, our real estate agents represent you for free. Simply tell us you would like to get matched with one of our real estate ninjas and we will connect you. All our agents have been through an interview process and backgrounds checked – we are sure you will be well taken care of. They’re not called real estate ninjas for no reason!
For agents, we pay them for their services and help them build a bigger network of sellers and buyers. Agents are happy to work with us.

Categories: All, General

You can sell or purchase duplexes, triplexes, and quads, but we do not currently support commercial properties.

Categories: All, General

You are never obligated to continue to use Front Door services. If you do not like your agent, you may cancel your service or switch to another real estate agent at anytime. We strive to provide the best customer service possible.

Categories: All, General

For sellers, you do not pay anything up front. The flat $2500 fee is collected at closing.

For buyers, our services are free.

For agents, no subscription fees.

Categories: All, General

We have partners with agents throughout the U.S in multiple cities and have saved home sellers over 2M in commission fees just in one year. We will always be innovating and continuing to save home sellers and homebuyers thousands of dollars while providing the most premium service possible.

Categories: All, General

Front Door agents get matched directly with customers they did not have market nor pay out of pocket for. This helps agents focus directly on the customers without having to search for more business. Front Door’s platform helps agents grow their business while protecting their brand.

Categories: All, General

Seller FAQ’s

Our home base is Memphis, TN. However, we have over 1000 partner agents across the U.S that have been through our interview process with backgrounds checked, who are ready to work with you on the sell or purchase of your home. We call our agents ‘real estate ninjas’ – vetting them and making sure they are top producers in your local area. Front Door is ready to help you save time and money. Feel free to recommend friends local or nationwide looking to sell or buy their home. The biggest compliment we can get is a referral.

Categories: All, General

We are building our network of affiliates now. Currently, you can apply to get pre-approved or request a home warranty. Soon you will be able to order additional affiliate services right from our website, including home inspections, home warranties, real estate attorneys and much more.

If you are an affiliate, please contact us to apply.

Categories: All, General

Front Door’s real estate ninjas are all vetted before they are matched with any of our clients. We make sure they have sold multiple properties in your area, are knowledgeable and have good reviews. All of the agent’s contact information will be automatically populated to you once you have completed your profile. You can expect to be matched with your agent within minutes and hearing from them within 24hrs of finalizing your account. If for some reason you do not like your real estate ninja you be re-matched or cancel, with no additional fees.

Categories: All, General

No. You never sign a contract with FrontDoor. We are an online marketplace and our job is to connect you with a great agent who follows our guidelines. You may sign a contract with your real estate ninja when you make an offer or list a home. Typically, contracts are on a 3 month to 6 month agreement.

Categories: All, General

You can work with our partner agents at any time as long as you are not currently restricted by an agency agreement with another agent. If you already signed an agency agreement with another agent, you may cancel it or wait for it to expire but we cannot step on their toes.

Categories: All, General

You will not be charged if you cancel a service before the agent begins working. You may cancel or terminate the listing agreement at anytime during the sell. However, if you have accepted an offer with a ready willing and able buyer and you decide you do not want to sell for no apparent reason – you, the seller, are still liable for the flat $2500 fee and could possibly be held liable for the buyer agent commission.

Categories: All, General

There are separate closing cost fees that can occur from home inspectors, appraisers, loan fees, real estate attorneys, title companies, etc. These fees are not included in the real estate agent service fees. Paying various closing costs will occur rather or not you use Front Door.

Categories: All, General

Our goal this year is to automate the home selling and buying process like never before, saving over 10M in real estate commission fees.

Categories: All, General

Front Door was founded in the summer of 2015 on the principle of building wealth for consumers and battling inefficiency in the real estate industry. We are a pro-consumer, pro-agent platform.

Categories: All, General

For sellers, simply create your free account and tell us some details regarding your home. You will then be matched with a qualified real estate agent, who is local to your area and ready to sell your home for a flat $2500 fee that is paid at closing. Your dashboard will include all your agent’s information, the listing agreement, copy of MLS printout and inform you of what stage of the home selling process you are in. You will have additional professional services at your fingertips as well. All complimentary with your free account.

For buyers, our real estate agents represent you for free. Simply tell us you would like to get matched with one of our real estate ninjas and we will connect you. All our agents have been through an interview process and backgrounds checked – we are sure you will be well taken care of. They’re not called real estate ninjas for no reason!
For agents, we pay them for their services and help them build a bigger network of sellers and buyers. Agents are happy to work with us.

Categories: All, General

You can sell or purchase duplexes, triplexes, and quads, but we do not currently support commercial properties.

Categories: All, General

You are never obligated to continue to use Front Door services. If you do not like your agent, you may cancel your service or switch to another real estate agent at anytime. We strive to provide the best customer service possible.

Categories: All, General

For sellers, you do not pay anything up front. The flat $2500 fee is collected at closing.

For buyers, our services are free.

For agents, no subscription fees.

Categories: All, General

We have partners with agents throughout the U.S in multiple cities and have saved home sellers over 2M in commission fees just in one year. We will always be innovating and continuing to save home sellers and homebuyers thousands of dollars while providing the most premium service possible.

Categories: All, General

Front Door agents get matched directly with customers they did not have market nor pay out of pocket for. This helps agents focus directly on the customers without having to search for more business. Front Door’s platform helps agents grow their business while protecting their brand.

Categories: All, General

Buyer FAQ’s

Our home base is Memphis, TN. However, we have over 1000 partner agents across the U.S that have been through our interview process with backgrounds checked, who are ready to work with you on the sell or purchase of your home. We call our agents ‘real estate ninjas’ – vetting them and making sure they are top producers in your local area. Front Door is ready to help you save time and money. Feel free to recommend friends local or nationwide looking to sell or buy their home. The biggest compliment we can get is a referral.

Categories: All, General

We are building our network of affiliates now. Currently, you can apply to get pre-approved or request a home warranty. Soon you will be able to order additional affiliate services right from our website, including home inspections, home warranties, real estate attorneys and much more.

If you are an affiliate, please contact us to apply.

Categories: All, General

Front Door’s real estate ninjas are all vetted before they are matched with any of our clients. We make sure they have sold multiple properties in your area, are knowledgeable and have good reviews. All of the agent’s contact information will be automatically populated to you once you have completed your profile. You can expect to be matched with your agent within minutes and hearing from them within 24hrs of finalizing your account. If for some reason you do not like your real estate ninja you be re-matched or cancel, with no additional fees.

Categories: All, General

No. You never sign a contract with FrontDoor. We are an online marketplace and our job is to connect you with a great agent who follows our guidelines. You may sign a contract with your real estate ninja when you make an offer or list a home. Typically, contracts are on a 3 month to 6 month agreement.

Categories: All, General

You can work with our partner agents at any time as long as you are not currently restricted by an agency agreement with another agent. If you already signed an agency agreement with another agent, you may cancel it or wait for it to expire but we cannot step on their toes.

Categories: All, General

You will not be charged if you cancel a service before the agent begins working. You may cancel or terminate the listing agreement at anytime during the sell. However, if you have accepted an offer with a ready willing and able buyer and you decide you do not want to sell for no apparent reason – you, the seller, are still liable for the flat $2500 fee and could possibly be held liable for the buyer agent commission.

Categories: All, General

There are separate closing cost fees that can occur from home inspectors, appraisers, loan fees, real estate attorneys, title companies, etc. These fees are not included in the real estate agent service fees. Paying various closing costs will occur rather or not you use Front Door.

Categories: All, General

Our goal this year is to automate the home selling and buying process like never before, saving over 10M in real estate commission fees.

Categories: All, General

Front Door was founded in the summer of 2015 on the principle of building wealth for consumers and battling inefficiency in the real estate industry. We are a pro-consumer, pro-agent platform.

Categories: All, General

For sellers, simply create your free account and tell us some details regarding your home. You will then be matched with a qualified real estate agent, who is local to your area and ready to sell your home for a flat $2500 fee that is paid at closing. Your dashboard will include all your agent’s information, the listing agreement, copy of MLS printout and inform you of what stage of the home selling process you are in. You will have additional professional services at your fingertips as well. All complimentary with your free account.

For buyers, our real estate agents represent you for free. Simply tell us you would like to get matched with one of our real estate ninjas and we will connect you. All our agents have been through an interview process and backgrounds checked – we are sure you will be well taken care of. They’re not called real estate ninjas for no reason!
For agents, we pay them for their services and help them build a bigger network of sellers and buyers. Agents are happy to work with us.

Categories: All, General

You can sell or purchase duplexes, triplexes, and quads, but we do not currently support commercial properties.

Categories: All, General

You are never obligated to continue to use Front Door services. If you do not like your agent, you may cancel your service or switch to another real estate agent at anytime. We strive to provide the best customer service possible.

Categories: All, General

For sellers, you do not pay anything up front. The flat $2500 fee is collected at closing.

For buyers, our services are free.

For agents, no subscription fees.

Categories: All, General

We have partners with agents throughout the U.S in multiple cities and have saved home sellers over 2M in commission fees just in one year. We will always be innovating and continuing to save home sellers and homebuyers thousands of dollars while providing the most premium service possible.

Categories: All, General

Front Door agents get matched directly with customers they did not have market nor pay out of pocket for. This helps agents focus directly on the customers without having to search for more business. Front Door’s platform helps agents grow their business while protecting their brand.

Categories: All, General

Still Have a Question?

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